Refund policy

Returns Policy

Thank you for shopping at Raising Curious Minds. We sell digital products that are downloadable upon purchase. Due to the nature of digital downloads, we generally do not accept returns or provide refunds. However, we understand that unique situations may arise, and we are committed to ensuring your satisfaction.

Refunds may be considered under the following circumstances:

1.     Accidental Double Purchase: If you accidentally purchased the same digital product more than once, please contact us within 10 days of the purchase date with proof of both transactions (e.g., order numbers, receipts). We will verify the double purchase and provide a refund for the duplicate transaction or store credit.

2.     Defective or Corrupted Files: In the rare event that a digital file is defective or corrupted and cannot be used, please contact us for assistance. We may ask for additional information or proof of the issue before providing a replacement file or a refund.

3.     Misleading Product Description: If you believe that the digital product you purchased does not match the description or features advertised on our website or promotional materials, please contact us with specific details and evidence supporting your claim. We will review your case and, if justified, provide a refund.

All requests for returns or refunds will be analysed on a case-by-case basis. To request a return or refund under one of the above circumstances, please contact us at admin@raisingcuriousminds.com with your order details and reason for the return.